BGC-Fi Powered by ClodPi Pro Hotspot

LOADING

Frequently Asked Questions

Not sure what region you require for your Helium Hotspot? Use What Helium Region to find out!

India Uses IN865 band frequency

Please refer to your Order Panel for the same or contact our sales team.

The setup process takes about 30 minutes for the indoor hotspot and around an hour for the outdoor hotspot.

After initial setup it takes approximately 24-48 hours to download updates & synchronise with the Helium Blockchain and start mining.

Both hotspots have 10/100 Mbps Ethernet connectivity, this is fast enough for the Helium Network and is typically 2x the speed of most Wi-Fi connections

Roughly the hotspots use 30-50GB Per month, overall this roughly is 200-300kBps constantly on the network so should be of little impact to most networks.

The actual usage may be slightly less or more and will be something we up-date over time as we start measuring more units.

Once all hotspots become "light hotspots" this data usage will reduce.

Yes, units have a unique QR Code which is used to communicate to the Helium App for initial setup.

BGC-Fi Technologies is an approved distributor for India and ClodPi is an approved manufacturer for Helium hotspot minerr

You can view the power consumption for the Hotspot's on their respective Overview Pages.

The PoE injector must provide 48V to devices and an 802.3af compatible injector is recommended.

When setting up any Helium Hotspot Miner there is a $40 activation fee and a $10 fee when setting the hotspot's location.

As part of your purchase price we cover the $40 activation fee and the first location assert fee of $10 (worth $50 in total).

However every time you move your hotspot to a new location you will need to pay the $10 location assert fee again.

The full list of Helium transaction fees can be found in the Helium documentation.

We have a growing list of distributors on our Distributors page.

The distance that you need to run the Coax will be the main factor in deciding the cable to use, for short runs LMR/HDF 200 will be adequate but for longer runs then LMR/HDF 400 should be used.